Category Archives: Support

Helpdesk

Gentile Cliente,
La ringraziamo per averci contattato.
La sua richiesta e’ stata presa in carico da un operatore che La ricontattera’ nel piu’ breve tempo possibile.
Nel caso stia richiedendo supporto tecnico, Le saremmo grati se volesse comunicarci il codice cliente di cui richiede assistenza.

Grazie.

Cordiali Saluti

[signature]

Questo indirizzo mail non e’ presidiato.

Gentile Cliente,
dal [date] al [date]  non saro’ in ufficio.
Questo indirizzo mail non e’ presidiato.
Le richieste che inviera’ all’indirizzo e-mail [substitute email] saranno gestite da un collega che garantira’ il servizio in mia assenza.
Saluti,

[name and surname]

For any accounts queries

Thank you for your email. I am currently out of the office and will return on [date].

For any accounts queries please email [substitute name] – [substitute email1] for any other queries please contact [substitute email2], [substitute email3] or [substitute email4] or call the office on [phone number].

Regards
[name and surname]

Signature with all informations

Dear [client],

This is an automated response to inform you that your question has been received, and added to our system. We will respond as soon as possible to your inquiry and you will receive a separate reply addressing your question.

Thank you

[Signature with all informations (tel, email, website, ecc.)]

If this is a support related issue

Hello,
I am currently out of the office until the [date] and will have limited access to e-mails.
If this is a support related issue please resend to [email substitute] or contact [mobile phone].
Best regards

[name and surname]